A redemption is a claim about money.
So it is treated like one. Every code is single-use, every redemption is confirmed by your own staff at the counter, and anything that looks unlike the rest goes to a person before it is ever billed.
What we hold ourselves to
The counter is the source of truth
A code is only worth something once your staff confirms the amount on the spot. Nothing bills off a screenshot, a link, or a claim made after the fact.
We never touch your card data
Customers pay you exactly as they do today, on your own terminal. Hibi bills the commission separately and never sits in the customer’s payment path.
Nothing is sold
What leaves the system is anonymous and aggregated. You see your customers; the creator sees the customers they sent; nobody buys either list.
One weekly settlement
Commissions settle on a weekly cycle with a line for every redemption. Disputes pause a line rather than a whole invoice.
What has to be true before a line is billable
The code is live and unused
One code per creator per campaign, one use per customer. Spent, expired and paused codes stop at the counter.
Your staff confirms the amount
The redemption records the bill your staff enters — both sides confirm the same number before anything is written.
The pattern holds up
Timing, amount, device and location are scored against the store’s own history. Outliers are held for manual review instead of being billed.
A held line does not delay the rest of your invoice. It either clears into the following week or is dropped.
What we keep, and for whom
Per redemption
Store, creator code, time, bill amount, commission, first visit or return
The merchant sees
Their own redemptions, in full
The creator sees
The customers they sent, and what they earned
The consumer
Identified only as far as preventing a second use of the same reward
Sold to third parties
Never
On request
Export or deletion by email — see Privacy
This site itself sets no tracking cookies and runs no third-party advertising scripts.
What we have not done yet.
Hibi is pre-launch. We would rather say what is missing than imply a maturity we have not earned:
- No SOC 2 or ISO audit yet — planned once the first cohort is live
- No published uptime history, because there is no production traffic to report on
- Pilot terms are contracts we can still change with the first cohort
Get early access
The first cohort opens in New York. Tell us who you are and we will reach out when your neighborhood goes live.